Who we are.
Privacy Policy Introduction Welcome to Motorcoz! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website, services, and other platforms. By using our services, you agree to the terms of this Privacy Policy. 1. Information We Collect We collect various types of information to provide and improve our services to you. The types of information we collect include: 1.1 Personal Information: • Name • Contact Information: Email address, phone number, and mailing address. • Vehicle Information: Make, model, year, and vehicle identification number (VIN). • Payment Information: Credit card details, billing address, and other payment-related information. • Account Information: Username, password, and other details for accessing your Motorcoz account. 1.2 Non-Personal Information: • Browser and Device Information: Type of browser, operating system, and device used to access our website. • Usage Data: Information about how you use our website and services, including pages visited, time spent on the site, and navigation patterns. • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on your browsing behavior and preferences. 2. How We Use Your Information Motorcoz uses your personal information for the following purposes: 2.1 To Provide and Improve Our Services: • Process and fulfill your service requests. • Communicate with you about your appointments, services, and any related updates. • Personalize your experience based on your preferences and previous interactions. • Enhance our website and services to better meet your needs. 2.2 For Marketing and Promotional Activities: • Send you promotional offers, newsletters, and information about our services, special events, and promotions (with your consent). • Tailor marketing messages based on your preferences and interests. 2.3 To Maintain Security and Compliance: • Protect our website, services, and customers from fraud, unauthorized access, and other security threats. • Comply with legal obligations, such as tax reporting and regulatory requirements. 3. How We Share Your Information Motorcoz does not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances: 3.1 With Service Providers: • We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing partners. These providers are contractually obligated to protect your information and use it only for the purposes specified by us. 3.2 With Legal Authorities: • We may disclose your information to law enforcement agencies, regulators, or other authorities if required by law or in response to legal requests. 3.3 In Business Transactions: • If Motorcoz is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes in ownership or use of your personal information. 4. Data Security Motorcoz takes the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. 5. Your Rights and Choices You have the following rights regarding your personal information: 5.1 Access and Correction: • You have the right to access the personal information we hold about you and request corrections if any data is inaccurate or incomplete. 5.2 Data Portability: • You may request a copy of your personal information in a structured, commonly used, and machine-readable format. 5.3 Deletion: • You can request the deletion of your personal information, subject to certain legal or contractual obligations. 5.4 Opt-Out of Marketing Communications: • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly. 5.5 Cookie Preferences: • You can manage your cookie preferences through your browser settings or by using cookie management tools on our website. 6. Children’s Privacy Motorcoz does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly. If you believe that we have collected information from a child under 13, please contact us immediately. 7. Changes to This Privacy Policy Motorcoz reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: Motorcoz [Email: Info@motorcoz.com] Thank you for trusting Motorcoz with your automotive needs. We are committed to protecting your privacy and providing you with exceptional service.